Where Brilliant VAs Belong

ASPIRING MEMBER Self-Declaration

"I am committed to exceptional client service, overcoming challenges, and seeking feedback to keep improving." 

APPROVED MEMBER Question

Choose TWO of the following questions to answer;

[A] Describe a challenging client interaction and how you resolved it.

[B] Provide a specific example of how you went above and beyond to meet a clients’ needs.

[C] Share a client success story that highlights your dedication to delivering exceptional service.

[D] Explain how you gather feedback from clients and use it to improve your services.

Submit one piece of evidence to support any part of your answers, redacting any confidential information where necessary.

ASPIRING MEMBER Self-Declaration

"I value integrity and transparency, handling issues ethically, with honesty and fostering trust through open communication."  

APPROVED MEMBER Question

Choose TWO of the following questions to answer;

[A] Share a time when you faced a difficult ethical dilemma in your professional life and how you handled it with integrity.

[B] Describe a situation where you admitted a mistake to a client or colleague and how you took responsibility for it.

[C] Provide an example of a time when you prioritised honesty and transparency in your communication with stakeholders.

[D] Explain how you foster a culture of trust and openness in your professional relationships.

Submit one piece of evidence to support any part of your answers, redacting any confidential information where necessary.

ASPIRING MEMBER Self-Declaration

"I'm dedicated to staying informed about AI advancements, integrating technology responsibly, and using it to enhance my offering."  

APPROVED MEMBER Question

Choose TWO of the following questions to answer;

[A] Describe a project where you successfully integrated AI technologies to enhance efficiency or effectiveness.

[B] Share your perspective on the ethical considerations associated with AI adoption in your industry.

[C] Provide examples of how you stay updated on advancements in AI technology and their potential impact on your field.

[D] Explain how you collaborate with AI systems to enhance your skills and decision-making processes.

Submit one piece of evidence to support any part of your answers, redacting any confidential information where necessary.

ASPIRING MEMBER Self-Declaration

"I believe in continuous growth, pursuing learning opportunities, seeking feedback, and setting goals for personal and professional development." 

APPROVED MEMBER Question

Choose TWO of the following questions to answer;

[A] Describe a recent professional development opportunity you pursued to enhance your skills or knowledge.

[B] Share how you gather feedback from colleagues, clients or mentors to identify areas for improvement.

[C] Provide examples of how you incorporate lessons learned from past experiences into your approach to future projects.

[D] Explain how you set and track goals for personal and professional growth.

Submit one piece of evidence to support any part of your answers, redacting any confidential information where necessary.